Yellow.ai

What is Yellow.ai?

Yellow.ai is an enterprise conversational AI platform that powers AI assistants across voice, chat, and email channels for global brands. Its multi-LLM architecture, called DynamicNLP, combines multiple language models to deliver accurate, contextual conversations in over 135 languages without extensive training data.

The platform serves over 1,100 enterprise clients including Sony, Domino's, Hyundai, and Sephora, handling billions of interactions annually. Yellow.ai's AI agents can automate up to 90% of customer queries across support, commerce, and employee experience use cases, integrating with 100+ enterprise systems including Salesforce, SAP, Oracle, and ServiceNow.

Yellow.ai distinguishes itself with its no-code bot builder, enterprise-grade security, and comprehensive analytics. The platform supports deployment across 35+ channels and provides pre-built industry solutions for BFSI, healthcare, retail, and automotive sectors, enabling faster time-to-value for enterprise implementations.

Key Features

• DynamicNLP multi-LLM architecture
• 135+ language support with auto-detection
• No-code bot builder with drag-and-drop interface
• Voice AI with IVR and call center integration
• 35+ channel deployment (web, app, social, voice)
• 100+ enterprise integrations (Salesforce, SAP, Oracle)
• Pre-built industry solutions and templates
• Conversation analytics and AI insights dashboard
• Campaign management and proactive messaging
• Enterprise security with SOC 2, GDPR, ISO 27001

Pros & Cons

Pricing

Model: Subscription

Frequently Asked Questions

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